Hi, I'm Payal!

A passionate product designer with a knack for solving complex problems and crafting intuitive, user-centered experiences that drive engagement and business success.

WORK EXPERIENCE

ClearBlade Inc., Austin, TX

User Experience Designer

| July 2024 – Jan 2025

  • Redesigned ClearBlade, Inc.’s website, enhancing responsiveness to improve brand identity, user engagement, discoverability, and conversions

  • Launched case study pages to showcase product adoption, key achievements, and demonstrate the impact and value of the company's offerings

  • Optimized the website for SEO for improving search engine rankings, driving organic traffic, and increasing visibility

Mindstix Software Labs, India

Director, Product Experience

| JAN 2022 - OCT 2022

  • Owned 8 client projects across the USA, UK, and India, defining UX vision, strategizing product roadmaps, developing prototypes for POCs. Grew the design team from 13 to 22 in 6 months, enhancing team efficiency and supporting business growth

  • Designed a 0 to 1 enterprise application for Lennar USA, reducing manual home inventory consolidation by 90%, by leading user interviews, constructing information architecture, mapping user journeys and collaborating with product managers

  • Spearheaded the mobile-first redesign of Just For Men’s global website, incorporating AI-driven product discovery and shade matching feature, enhancing the overall user experience and driving 40% organic growth and a 10% reduction in bounce rates

Lead, User Experience

| JAN 2021 - DEC 2021

  • Led a team of 6 designers for 5 VMware projects, overseeing project allocation, requirement gathering, and end-to-end execution

  • Achieved a 50% increase in user productivity and a 80% reduction in task completion by spearheading the design and execution of VMware B2B sales apps, integrating real-time features (account monitoring, team tracking, analytical data visualizations) to enhance productivity and efficiency. Collaborated with developers on mockup walkthroughs, user flows and user interactions 

  • Enhanced the iOS app experience for Exalt, a social-media platform, by integrating thumb friendly gestures, personalization, smart onboarding, and micro-interactions, resulting in a 7% increase in download rate and a 33% boost in retention

User Experience Designer

| AUG 2019 - JAN 2021

  • Drove a 25% increase in sales rep efficiency by designing an end-to-end data-driven B2B (iOS/Android) sales application for Rubrik’s Palo Alto team, enabling field reps to efficiently update deals and opportunities

  • Transformed Reckitt’s enterprise inventory management platform using an agile, user-centered design process, conducting UX research, creating personas, designing high-fidelity wireframes and visuals, and performing usability testing    

  • Audited and conceptualized a functional refresh for Schiff Vitamins USA, a B2C e-commerce platform, integrating gamified reward experiences, cross-selling product recommendations, and a faster checkout journey

HumanX, India

User Experience Designer

| OCT 2018 - JUL 2019

  • Transitioned from intern to a full-time role in just 3 months due to strong performance and contribution

  • Collaborated with a senior designer to brainstorm and construct a comprehensive solution for a fintech client, increasing user

    engagement by 18-22%

  • Redesigned the Bank of Baroda, India mobile responsive B2C dashboard, improving user flows, information architecture, and UI. Designed the Sustainable Development Goals Online (SDGO) landing page for Taylor & Francis group, UK

Lokusdesign, India

Design Intern

| MAY 2017 - JUL 2017

  • Collaborated with senior designers to create renderings, immersive exhibit layouts and interactive displays

ACCOMPLISHMENTS

ADPList - Top-rated design mentor with over 90 mentees spanning across 6 different countries

  • Top 1% mentor recognition (Jan 2025)

EDUCATION

Srishti Institute of Art, Design and Technology

JUL 2014 - MAY 2018

Bachelor Of Design / Product Design

SIDE PROJECTS

JAN 2018 - PRESENT

  • Conceptualized logo and refreshed brand identity for an engineering company

  • Created custom digital illustrations for wedding invitations and save-the-date designs

SKILLS

User Experience, User Interface, Interaction Design, Visual Design, User-Centered Design, Storytelling, Design Systems, User Research, Usability Testing, Design Thinking, A/B Testing, Prototyping, Agile Methodology, Cross-collaboration, Leadership, Team Management

TOOLS

Figma, FigJam, Miro, Sketch, Framer, Zeplin, Invision, Framer, Adobe Photoshop & Illustrator, JIRA, Procreate, HTML, CSS